Frequently Asked Questions
What do you need help with?
Blackest of Black KAJAL
Pepti Matte SPF MOUSSE LIPSTICK
BOSSY BLUSH DUOS
ORDERS & RETURNS
Is this Kajal safe for sensitive eyes?
Yes! Our Kajal is ophthalmologically tested and suitable for sensitive eyes.
How long does it last?
It delivers rich, intense black color that lasts up to 12 hours without smudging.
Is it waterproof?
Yes, it’s smudge-proof and water-resistant for long-lasting wear.
Can it be used on waterlines?
Absolutely! It’s safe for both waterline and lash line application.
How do I prevent it from breaking?
Apply with a light hand — don’t press too hard. Gentle strokes give the perfect line.
Does it provide sun protection?
Yes! It contains SPF to protect your lips from UV damage.
How long does the color stay?
The mousse texture ensures vibrant, matte color that lasts 6–8 hours without drying.
Can it be layered or combined with other shades?
Definitely! You can mix shades to create your perfect lip color.
Is it vegan and cruelty-free?
Yes, it’s 100% vegan and cruelty-free.
Is the lipstick transfer-proof and smudge-proof?
Yes the mousse lipstick is both transfer-proof and smudge-proof
How do I apply the blush for the best results?
Take a sufficient amount of blush (creme/powder of your choice) and dab them on back of your hand for spreading the product evenly and then apply on the apple of your cheeks for that natural finish.
Are the shades suitable for all skin types?
Yes! Each duo (Creme and Powder) is designed to complement both oily and dry skin, giving either a subtle or bold look depending on application.
Can I use both shades together?
Absolutely! Mix or layer the shades to customize your perfect blush.
Is the formula long-lasting?
Yes, it provides a natural, long-wear flush for up to 8–10 hours.
Is it safe for sensitive skin?
Yes, the formula is dermatologist-tested and gentle on skin.
How can I place an order?
You can order online via our website: https/www.finewine-cosmetics.com , choosing your preferred payment method at checkout.
How long will delivery take?
Orders are typically delivered within 3–7 business days, depending on your location.
Can I track my order?
Yes, you’ll receive a tracking link via registered email once your order is shipped.
What is your return/exchange policy?
Products can be returned/exchanged in case of wrong product delivered within 7 days of delivery if unused, unopened, and in original packaging.
How do I initiate a return?
Write us to our customer care support team at care@finewine-cosmetics.com with your order details, and they’ll guide you through the process.
Are there any products that cannot be returned?
For hygiene reasons, opened lipsticks, kajals, and used makeup products cannot be returned.